At Shohet Ear Associates we are committed to providing you with the highest quality care possible and we believe that includes delivering an unsurpassed level of service to our patients. Our number one goal is your complete satisfaction with your experience as a patient.
In order to ensure that our team is offering the highest level of service, we regularly survey our patients on their experiences with our Newport Beach and Seal Beach offices. The responses are used to enhance the care we deliver and the office practices we use. In order to ensure accurate and unbiased results, we use a third-party web-based survey company to evaluate patient responses and generate summary reports. Surveys are completed online and submitted directly to the survey company.
We also utilize the results generated by outside providers to determine patient satisfaction. We compare these results to the data from our own survey to determine the reliability of our own findings. Read on for the results from the Greater Newport Physicians Patient Satisfaction Survey for Shohet Ear Associates.
Greater Newport Physicians (GNP) surveys its patients on an annual basis for their level of satisfaction with GNP specialists. Patients responding to the survey rated Dr. Shohet a 98.41 out of a possible 100. In addition:
99.24% of GNP patients who saw Dr. Shohet would choose him again
98.49% would recommend him to a friend or loved one
* Based on surveys completed by 48 GNP patients who had been seen by Dr. Jack Shohet between Sept. 2011-Aug. 2012.